FAQ - Frequently Asked Questions

Are the roses real?

Yes, we work only with premium quality, real flowers.

Do I need to water the flowers?

No,  you don’t need to. All our bouquets include a   floral foam soaked in a special mixture of flower  food and water.

What's the best way to extend the life of my flowers?

We guarantee, you can enjoy the freshness of your flowers at least for 7 days. Our best suggestions are to do not keep close to fruits, under direct sunlight, and to do not store the flowers in a too warm place.

Can I make my own selection of flowers?

Yes, indeed.  We can vary any colours, any ribbons with all our boxes. For customized boxes,you need to place your order 4 days in advance. If you have any special enquiry, please feel free to contact us.

How can I make sure, if my order has been delivered?

We send a confirmation email to your email address when someone signed the delivery.

How can I send a personal message with my bouquet?

After your payment has been processed, you can provide all the personal informations on the next page.

What standard delivery means?

For standard delivery, orders need to be placed 48 hours in advance (free of charge in London, £22.99 outside London).